Terms of Use

1. Agreement and eligibility

These Terms govern access to AI Systematic Review, a private-beta software service operated from the Netherlands. By creating an account or using the service, you agree to these Terms and the Privacy Policy.

• •You must be at least 18 and able to enter a binding contract. If you use the service for an organisation, you confirm that you are authorised to bind it.
• •Private-beta access is discretionary and may be limited to approved accounts. One person may not share their login with another person.

2. Service scope

The V1 service helps users plan and conduct evidence reviews through PubMed search, public full-text retrieval where available, screening, extraction, analysis, quality assessment, manuscript drafting, and reproducibility exports. The deliverable profile you select determines which stages are in scope.

The service does not promise access to subscription databases, every full-text article, a complete evidence corpus, publication acceptance, or any particular scientific or commercial outcome. Features, models, and beta capacity may change as the service develops.

3. Accounts and acceptable use

• •Provide accurate account and billing information, protect your credentials, and notify us promptly of suspected unauthorised access.
• •Do not probe or disrupt the service, bypass access or credit controls, introduce malware, scrape at abusive volume, reverse engineer protected parts, or use the service unlawfully or to infringe another person’s rights.
• •Do not use the service to make automated clinical decisions about a person or as an emergency, diagnostic, treatment, or patient-management system.

4. Your research content

You retain ownership of the research content you upload and, as between you and us, the generated outputs to the extent applicable law permits. You grant us a limited licence to host, copy, transform, transmit, and otherwise process that content only as needed to operate, secure, support, and improve the reliability of the service.

• •You are responsible for having the rights and lawful basis needed to upload PDFs, datasets, prompts, and other material and to send relevant excerpts to our AI providers.
• •Use de-identified research material. Do not upload identifiable patient records, protected health information, or other special-category personal data unless we have agreed the necessary contract and safeguards in writing.
• •Outputs may resemble material produced for other users because generative AI responses are not necessarily unique. You remain responsible for your use, publication, and attribution of outputs.

5. AI limitations and human responsibility

AI output can be incomplete, inaccurate, inconsistent, biased, fabricated, or based on unavailable evidence. Citations, eligibility decisions, extracted values, statistical choices, risk-of-bias judgements, and manuscript claims require qualified human review against the source material.

• •The service is a research workflow aid, not medical, clinical, legal, regulatory, or statistical advice and not a substitute for an information specialist, clinician, statistician, methodologist, ethics board, or legal adviser.
• •Provenance logs, explanations, confidence signals, and human checkpoints support review but do not guarantee correctness, reproducibility, regulatory compliance, or fitness for publication.
• •You are responsible for the final protocol, search strategy, decisions, analyses, manuscript, disclosures, and any real-world action based on them.

6. Trials, subscriptions, and credits

• •Current prices, included credits, trial length, refill size, taxes, and any plan-specific conditions are shown on the Pricing page and at Stripe Checkout. The purchase details shown for your final confirmation control over an earlier marketing summary.
• •The seven-day trial requires a payment method and converts to the monthly Premium subscription unless cancelled before the trial ends. Trial credits expire when the trial ends.
• •Premium renews monthly until cancelled. Monthly credits expire at the end of their grant period; cancellation does not extend that expiry. Purchased refill credits follow the expiry shown at purchase.
• •Optional automatic refills are off by default. Enabling them records your consent to the displayed refill price, credit amount, and per-billing-period cap. You can disable automatic refills immediately in Settings.
• •We may change future prices or plan allowances with advance notice required by law. A change does not alter a completed one-off purchase.

7. Cancellation, withdrawal, and refunds

You can cancel a subscription through the Stripe billing portal in Settings. Cancellation stops future renewal; it does not delete your projects or account. Deleting your account cancels an active subscription as part of permanent deletion.

Except where mandatory law requires otherwise, charges for an elapsed billing period and credits already used are not routinely refundable. If a confirmed service failure prevents delivery, contact us so we can investigate a refund, replacement credits, or another appropriate remedy. Refunds and disputes are handled manually and recorded as billing adjustments.

Consumers may have a statutory right to withdraw from a distance contract, including a 14-day right in the European Union. To exercise it, email us with an unambiguous request. Mandatory consumer rights always apply. Where you requested performance during the withdrawal period, applicable law may permit a proportionate charge for service already supplied; we will not treat these Terms alone as a waiver of a statutory right.

8. Availability and beta changes

We aim to provide a reliable service but do not guarantee uninterrupted availability, permanent storage, or error-free operation. Maintenance, provider failures, capacity limits, safety concerns, or beta changes may pause a feature. Keep independent copies of important source files and exports.

We may add, remove, or modify beta features. If a material change removes paid functionality during an active period, we will provide any notice or remedy required by law.

9. Suspension and termination

We may limit or suspend access where reasonably necessary to address security risk, unlawful use, non-payment, abuse, infringement, or a material breach. Where appropriate, we will give notice and an opportunity to cure.

You may export project publication and reproducibility bundles and an account manifest before deletion. Successful project or account deletion is permanent and has no recovery grace period. Required billing records may remain in pseudonymised form for the legal retention period described in the Privacy Policy.

10. Our software and feedback

We and our licensors retain all rights in the service, interface, software, prompts, workflow design, trademarks, and documentation, excluding your research content. We give you a limited, non-exclusive, non-transferable right to use the service while your account is authorised.

If you provide feedback, you permit us to use it without restriction or payment, but we will not publish your confidential research content as feedback without permission.

11. Disclaimers and liability

To the extent permitted by law, the service is provided as available and without implied warranties of accuracy, merchantability, fitness for a particular purpose, non-infringement, or scientific validity.

To the extent permitted by law, we are not liable for indirect, consequential, special, or lost-profit damages, or for decisions made without appropriate human verification. Our aggregate liability arising from the service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer remedies.

12. Law, disputes, and changes

These Terms are governed by Dutch law. If you are a consumer, this choice does not remove mandatory protections or the right to bring a claim in a court available to you under applicable law. Please contact us first so we can try to resolve a concern informally.

We may update these Terms for legal, security, provider, or product changes. We will post the updated date and give reasonable notice of a material change. Continued use after the effective date means you accept the revised Terms; if you do not agree, stop using the service and cancel before the change takes effect.